DDoS provides a filter IP XX.XX.XX.X which forwards to your main
server IP. When a user logs into your server, their IP appears as
though their IP is that of the IP of the DDoS server. The problem this
causes is it prevents server owners and administrators from being able
to ban users by IP address, as it will ban the DDoS server from
allowing anyone from accessing your server. To remedy this, you will
need to simply use standard character bans, rather than IP bans. We
understand this can be difficult when dealing with troll accounts, but
unfortunately there is no way around this at the present time. Be sure
to tell any admins, mods or anyone with OP on your server to NEVER IP
ban anyone on the server as it will prevent users from accessing the
server.
Troubleshooting:
If you have already banned the DDoS IP from the server and are unable to access the server follow these steps:
- Go into the FTP or SSH.
- Navigate to the server’s main folder. (/home/minecraft/multicraft/servers/server)
- Delete the file called “banned-ips.txt”.
- Then restart your server.
