Frequently Asked Questions

Frequently Asked Questions

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SovaHost is a professional web hosting provider and experienced data center operator. Since 2011 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for efficient operation of websites. A combination of stable technology, attractive pricing and flexible support and services has enabled SovaHost to continuously strengthen its market position both nationally and internationally. SovaHost stands for high-quality and fast hardware in conjunction with an outstanding price-performance ratio with the support of a competent, in-house service team. Qualified experts in the data center are accessible 24/7 for emergencies
Customer Satisfaction is Sovahost's #1 Priority! We are confident you will be happy, and even offer you a full 45 day money back guarantee to try us out. We're here to help you as well with 24/7 live chat and helpdesk support by friendly support agents. If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount. Please note that this is only for shared hosting packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases. For more information please contact us at any time and we'll be happy to provide you more information.
No. Sovahost's services do not come with a trial period .
New accounts are set-up within 4 to 24 hours from the time we receive your payment. Once your account is set-up, you will be emailed your Account Login information (User ID, Password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new web site/Server. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification. If you didn't receive the any emails after signing up, please check your spam box. Email accounts like yahoo.com often filter system generated email into the spam box.
We accept PayPal and Credit Card payments
Yes , Please contact us to get a discount.
Yes. We are proud to currently house websites for customers in over 10 countries worldwide and can host any valid domain name extension, but we cannot register some foreign extensions.
Our support staff is available 24/7/365 to assist you via LiveChat, or Email with any hosting-related issues.